The Office Day

What does it measure?

The Office Day is an immersive, simulation-based assessment designed to reflect a typical workday in an office environment. Through a gamified experience, candidates engage with realistic scenarios and tasks that simulate challenges found in specialist and individual contributor roles.

Rather than relying on abstract tests, The Office Day offers a hands-on, engaging format to measure transferable competencies, skills, abilities, and attitudes—the building blocks of successful workplace performance.

What Does It Measure?

The Office Day focuses on core competencies—the essential capabilities that go beyond technical skills. Competencies represent the "how" of performing a job: how people think, communicate, solve problems, adapt, and behave in real work contexts.

What Are Competencies?

A cluster of related abilities, knowledge, skills, attitudes, and commitments that enable someone to perform effectively in a specific role or situation.
More than just knowledge or a task checklist—competencies reflect the ability to meet complex demands by drawing on both cognitive and interpersonal resources.
They provide a measurable pattern of behavior that is critical to success in any workplace.

What Core Competencies Are Measured?

The simulation assesses a range of competencies relevant across industries and roles. These include Information Processing, Numeracy, Problem-Solving, Effective Communication, Customer Orientation, Self-Reflection, Integrity.

Read competencies' descriptions below.

Information processing

Information processing is the ability to efficiently locate, understand, evaluate, and use information from various sources. This includes reading comprehension, digital literacy, and the capacity to filter relevant data to support informed decisions.

Also associated with:
Critical reading
Analytical thinking
Attention to detail
Data literacy
Information evaluation
Capability to deal with new contexts
General mental ability

Numeracy

Numeracy is the capacity to comfortably handle numbers, analyze data, and apply mathematical thinking in real-world and professional contexts. It involves interpreting graphs, making estimations, performing basic calculations, and drawing logical conclusions based on quantitative information.

Also associated with:

Logic
Abstraction
Quantitative reasoning
Data interpretation
Estimation
Statistical thinking
Basic math skills

Problem-solving

Problem-solving is the ability to recognize issues, investigate underlying causes, and devise effective and realistic solutions. It requires a mix of logical analysis, resourcefulness, and the capability to adapt knowledge to new or unforeseen circumstances.

Also associated with:

Drive
Getting things done
Working with resources
Focus on reaching assigned goals
Analytical thinking
Decision-making
Root cause analysis
Creativity
Troubleshooting

Effective communication

Effective Communication is the skill of conveying information and ideas with clarity, purpose, and sensitivity to the audience. It includes the ability to listen attentively, tailor messaging to context, and foster mutual understanding to support collaboration and strong interpersonal connections.

Also associated with:

Brevity
Active listening
Choosing the right communication style and adaptability
Verbal and written communication
Empathy in communication
Presentation skills
Feedback delivery

Customer Orientation

Customer Orientation is the dedication to recognizing and addressing the needs and expectations of both internal and external customers. It includes showing empathy, acting with responsiveness, and building trust-based relationships that deliver long-term value and satisfaction.

Also associated with:

Customer-centricity
Perspectives
Service mindset
Responsiveness
Relationship-building

Self-Reflection

Self-reflection is the habit of thoughtfully examining one’s own behavior, choices, and outcomes in order to learn and improve. It involves being aware of personal strengths and limitations, embracing feedback, and committing to ongoing development.

Also associated with:

Ability to learn
Self-evaluation
Self-awareness
Growth mindset
Openness to feedback
Emotional intelligence
Learning from mistakes

Integrity

Integrity is the commitment to acting in alignment with ethical values, honesty, and fairness—even without external oversight. It means honoring commitments, taking responsibility for actions, and making decisions that reflect respect, trust, and moral consistency.

Also associated with:

Consistency
Stability & resilience
Honesty & Trustworthiness
Ethical judgment
Accountability
Responsibility
Transparency

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